Orders are usually processed by us within 48 hours of being placed by yourself.
The delivery timescale will depend on the type of product you have purchased from us. We will clearly communicate to you the delivery timescale on the product page and on your order confirmation.
We will typically aim to get your product to you within 3-5 working days if delivering to the UK and 4-6 days to the Republic of Ireland. However, items we personalise for you are likely to take longer
Please do not chase items via public media sites or through FB Messenger as there is no guarantee that we will see your message and these can get overlooked. Email also enable us to keep a much better audit trail of communications between us. Non receipt disputes with Paypal again should be undertaken if no satisfaction is received from us after the 30 days has elapsed.